Most reports would indicate
that Philippine outsourcing is
indeed moving from mostly voice services and now further expanding to complex
services and other non voice services.
Maturation of the Industry
This development, also described
by some as the maturation of the industry, is the same path taken by India. The Philippines has in fact already overtaken India in voice services – as announced by a New
York Times article that named the Philippines as the “call center
capital of the world.” And the country has also emerged as second only to India when it
comes to complex services and non voice services.
Strong education and language
skills – Farhan Faruqui, Citi, Asia-Pacific’s head of global banking said in an
exclusive interview with the Philippine Daily Inquirer – are among the factors
helping move the Philippine outsourcing sector
to higher value added knowledge process outsourcing. The Citigroup official
also mentioned that the Philippines,
despite the decrease in global investment caused by the Eurozone crisis,
remains as a vibrant marketplace for raising capital and merger and acquisition
(M & A).
The non voice sub sector of Philippine outsourcing in particular –
specifically software services, software development, web design, some aspects
of global healthcare outsourcing, composition, typesetting, graphic design, animation,
desktop publishing, legal services and shared services – is showing tremendous
growth.
Know the primary reason on why more business prefer to outsource software development @ www.Sourcefit.com
Image Source:www.nowcandoit.com
There are lot of competitive companies in the Philippines there staff are highly skilled in their on field, maybe that is the reason why other countries use to outsource in the Philippines.
ReplyDelete